Frequently Asked Questions
FAQ's
Your Questions, Answered
A: We curate unforgettable travel experiences. From luxury getaways and group trips to destination weddings and customized vacations. Whether you’re planning solo travel, a romantic escape, or a trip for 200+ guests, we handle every detail with care.
A: For all international travel, yes. Make sure your passport is valid for at least 6 months beyond your return date. If you’re traveling domestically within the U.S., a valid ID is typically sufficient.
A: Yes! Most of our packages offer flexible payment plans. A deposit is required to secure your booking, with the final payment due by the date listed in your confirmation.
A: You can fill out a Quote Request Form, register for one of our hosted group trips, or use our Vacation Search tool to explore on your own. Once you’ve submitted your form, we’ll follow up with a custom quote.
A: Depending on the package, services may include: destination research, flight and hotel booking, itinerary planning, group coordination, payment plans, concierge recommendations, and support before/during/after travel.
A: We highly recommend travel protection. It covers things like cancellations, delays, medical emergencies, and lost luggage. If you choose to decline coverage, you’ll be subject to airline, hotel, and supplier terms—which are often non-refundable.
A: Cancellation terms vary by supplier. Refunds are not guaranteed unless your booking is covered by travel protection. Be sure to review your invoice for specific terms.
A: We’ll do our best to assist, but changes may result in fees. Please reach out as soon as possible so we can explore your options.
A: Yes! We offer SJT Destination Weddings for couples who want a beautiful, stress-free ceremony in paradise. From room blocks to guest support to on-site coordination, we’ve got you.
A: We’ll create a custom booking page, flyer, and optional RSVP form to help manage everything seamlessly.
A: We’ve successfully managed groups from 2 to over 350 guests! Whether it’s a family vacation, girls’ trip, or corporate retreat—we can handle it.
A: Absolutely. Our SJT Luxe Collection is perfect for travelers looking for high-end, personalized escapes. Solo, couple, or group—we curate your experience from start to finish.
A: Yes! We love working with beginners. We’ll guide you every step of the way and make sure you feel confident, safe, and excited.